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Free Marketing Seminars

I mentioned a few weeks ago that I’d be running some FREE Seminars during 2018.   I’m delighted to say that the first one will be held at The Village Hotel, Swansea on Wednesday 30th May – 10.30am registration for 11am start and a 12.30pm finish.   The first seminar is all about Sales & Sales Management and covers the […]

Managing Business Transformation

You may be very happy with your marketing and business development strategy at present and if so that’s fine. However, could you be doing more and could you be doing better is always the question to ask? How could you perform better in a very crowded market place? As mentioned previously I’ll be running a series of workshops very soon […]

Free Sales and Marketing Seminars

I’m going to be running some sales and marketing seminars throughout 2018. These taster workshops will include the following subjects and are going to be FREE. If you are interested in attending, follow the link at the foot of this post and register your details including your preferred choice of location – Cardiff, Bristol, Swansea, Birmingham, London. 1) Building and […]

Brexit- Be positive

I spent an evening recently at the Royal Automobile Club in London discussing business in a Post Brexit World with some real big hitters. There were some refreshing messages of confidence and seizing the opportunity and the true inspiration came from one of the legends of UK industry – Lord Digby Jones. His opening statement was about the uncertainty that […]

Understanding the difference between marketing, advertising, PR and branding

Marketing, PR, branding and advertising are typically used by businesses to convince their target audience to buy their goods or services, or use their organisation. A recent Inc.com article noted that there is a surprising amount of confusion over these terms, often caused by misunderstanding or misuse of the terms, although the answer is very simple. Essentially, marketing is a […]

What is the cost of poor customer service?

Do you know what bad customer service is costing your business? This is the question HelpScout’s Gregory Ciotti raised in a recent blog – an interesting article that puts into perspective the cost of poor customer service. Did you know… 86% of consumers quit doing business with a company because of a bad customer experience? 51% said they would only […]

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