Blog

Brexit- Be positive

I spent an evening recently at the Royal Automobile Club in London discussing business in a Post Brexit World with some real big hitters. There were some refreshing messages of confidence and seizing the opportunity and the true inspiration came from one of the legends of UK industry – Lord Digby Jones. His opening statement was about the uncertainty that […]

Read More

Understanding the difference between marketing, advertising, PR and branding

Marketing, PR, branding and advertising are typically used by businesses to convince their target audience to buy their goods or services, or use their organisation. A recent Inc.com article noted that there is a surprising amount of confusion over these terms, often caused by misunderstanding or misuse of the terms, although the answer is very simple. Essentially, marketing is a […]

Read More

What is the cost of poor customer service?

Do you know what bad customer service is costing your business? This is the question HelpScout’s Gregory Ciotti raised in a recent blog – an interesting article that puts into perspective the cost of poor customer service. Did you know… 86% of consumers quit doing business with a company because of a bad customer experience? 51% said they would only […]

Read More

Get In Touch

Fields marked with an * are required