Recruiting Sales People

84% of buying decisions are based on emotion as opposed to logic – true or false? What I do know is that sales is about connecting with customers and to do that you need certain characteristics. Research tells us that empathy and drive are key in the selling process and the top sales people in any organisation have these qualities […]

Leading business and life coach all set to reveal the secrets of success with a series of workshops in Cardiff and London

Photo: Joy Ogeh-Hutfield As a renowned and recognised business and life coach Joy Ogeh-Hutfield, founder of Joy Transformation, has helped to shape the success of individuals and businesses around the world. Joy’s coaching services and workshops have earned her a multitude of accolades (including the coveted ‘Inspirational Woman of the Year Recognition Award’ and ‘Coaching Excellence Award’) as well as […]

Good news for the self-employed says established accountancy firm ahead of the recently confirmed Class 2 NIC abolition

Photo Caption: Sara Dennis, Business Services Manager at Bevan & Buckland Initially revealed in the 2015 summer budget, the government has since confirmed that Class 2 National Insurance Contributions (NIC) will be abolished and Class 4 NIC reformed from 6th April 2018. The move is great news for the self-employed, who will pay just Class 4 NIC from the 2018/19 […]

Leading accountancy practice sheds light on the flat rate VAT changes that could affect your business

Photo Caption: Andrew Muxworthy, Business Services Manager at Bevan & Buckland Announced in the Autumn Statement by Chancellor Philip Hammond, the proposed changes to the Flat Rate Scheme are due to come into effect. As of 1st April 2017, businesses eligible to use the Flat Rate Scheme and classed as ‘limited cost’ will have to account for VAT at 16.5% […]

Commercial vehicle dealer David Spear wins coveted Feefo Gold Service award 2017 for their outstanding customer care

Photo Caption: David & Sarah Spear celebrate their Gold Service Award Heads of The Valleys based dealer David Spear Commercial Vehicles is pleased to announce that they have won a Feefo Gold Service award. The coveted accolade is an independent seal of excellence that recognises businesses for delivering exceptional experiences. “It is a great honour to be awarded Feefo’s Trusted […]

Leading accountancy practice reveals all about new tax set to be introduced from April and how the big businesses affected can prepare

Photo Caption: Tina Davies, Payroll Manager at Bevan & Buckland With the new tax year swiftly approaching, talk once again turns to the changes that will soon come into effect. Established accountancy firm Bevan & Buckland makes it their business to keep up-to-date with the latest changes that organisations big and small will need to know about, and the Apprenticeship […]

Leading accountancy practice appoints a further Tax Partner with ‘Big Four’ experience to strengthen service offering

Photo Caption: L to R Alison Vickers, Matthew Denney, Paul Arnold Accountancy practice Bevan & Buckland is pleased to welcome Matthew Denney as the newest senior member of their continuously expanding team. Matthew joins Bevan & Buckland as Tax Partner, a position that will see him put his 16 years of experience working at the ‘Big Four’ accountancy firms to […]

Leading commercial vehicle dealer unveils latest market trends and explores how UK businesses are profiting

Photo Caption: David Spear, Director, David Spear Commercials Heads of The Valleys based David Spear Commercial Vehicles is always on point when it comes to highlighting the market trends that affect not just commercial vehicle owners but the wider business community, and this is no exception. With the recent release of the latest van sales and registration statistics, Owner David […]

Understanding the difference between marketing, advertising, PR and branding

Marketing, PR, branding and advertising are typically used by businesses to convince their target audience to buy their goods or services, or use their organisation. A recent article noted that there is a surprising amount of confusion over these terms, often caused by misunderstanding or misuse of the terms, although the answer is very simple. Essentially, marketing is a […]

What is the cost of poor customer service?

Do you know what bad customer service is costing your business? This is the question HelpScout’s Gregory Ciotti raised in a recent blog – an interesting article that puts into perspective the cost of poor customer service. Did you know… 86% of consumers quit doing business with a company because of a bad customer experience? 51% said they would only […]

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